William believes homeowners make the best decisions when they understand all of their options.
As Project Manager at Rock Solid, he helps clients navigate the deck-building process from the first consultation through project completion. Whether evaluating an existing deck for resurfacing or planning a new composite or PVC deck, William focuses on providing straightforward advice, detailed project planning, and clear communication so homeowners can move forward with confidence.
Before joining the outdoor living industry, William spent more than 14 years managing purchasing, production, fulfillment, and customer service operations. That experience taught him the value of preparation, attention to detail, and keeping people informed throughout the process. Today, he is known for breaking down complex construction concepts into terms homeowners can easily understand and identifying potential challenges before they become costly surprises.
William approaches every project as a consultant first and a salesperson second. His goal is to educate clients on the variables, answer questions honestly, and help them choose the solution that best fits their home, lifestyle, and budget.
Outside of work, William enjoys spending time with his wife, two children, and their dogs. He takes pride in helping families create outdoor spaces that are built to last and designed to be enjoyed for years to come.